ISO 9001 Introduction and Overview
 This book is the first step in understanding ISO 9001.
It is to be used as a supplement to other ISO 9001 training courses, such as internal auditing.
The ISO 9001 standard is translated into easy to understand everyday words and grammar. We were not concerned with
the use of proper grammar as we were about getting the point across. If this bothers you, we are sorry. Each clause
is discussed and the primary requirements are explained.
The standard is centered on the process approach. This approach is explained and an illustration given.
The eight principles of Quality Management are discussed. These principles are the basis of the standard and guided
the development and format of ISO 9001.
The interpretations given here are the most commonly accepted ones. However, organizations and individuals may
interpret some clauses of the standard differently. You should contact your ISO Management Representative for
clarification of any discussion presented in the book that differs from your organization’s practices.
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Your ISO 9001 Overview/Introduction ebook is a big help in training our folks on what ISO 9001 is
really about. It is also a good reference book for our auditors when they need to understand what the
standard actually means. It is by far the best bargain I've found hands down. |
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Keep up the good job,
Ray Osterrout
PicTak, Inc. |
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